Website Information

Website: jannjunea.shop
Email: info@jannjunea.shop

jannjunea.shop operates an online retail website through which customers may browse and purchase products offered through the store.

Contact

For questions concerning products, orders, payments, shipping, delivery, returns, refunds, privacy, website content, or legal matters, please contact:

Email: info@jannjunea.shop

When contacting us about an existing order, please include:

• Your full name;

• Your order number;

• The email address used during checkout; and

• A clear description of your enquiry.

Please do not send passwords, complete payment-card numbers, card security codes, online-banking credentials, or other sensitive payment information by email.

Customer Complaints

Customer complaints may be submitted to:

Email: info@jannjunea.shop

Please include all information reasonably necessary to review the complaint, including the relevant order number, a description of the issue, and any supporting photographs or documents.

We aim to review customer complaints fairly and in accordance with our published store policies and applicable consumer protection law.

Consumer Dispute Resolution

Customers are encouraged to contact jannjunea.shop directly before pursuing external dispute-resolution or court proceedings so that we have an opportunity to review and resolve the matter.

Any information concerning participation in dispute-resolution proceedings before a consumer arbitration body is governed by the applicable German consumer dispute-resolution requirements.

Nothing in this section limits a consumer’s right to seek a remedy before a competent court or to use any dispute-resolution procedure available under mandatory law.

Responsibility for Website Content

jannjunea.shop is responsible for its own website content in accordance with applicable law.

We take reasonable care to ensure that information published on the website is accurate, understandable, and current. However, website information may occasionally contain technical, typographical, pricing, or other errors.

Where an error is identified, we may correct or update the affected information.

Nothing in this section limits:

• Mandatory consumer rights;

• Contractual obligations;

• Product conformity requirements;

• Liability for intentional misconduct or gross negligence;

• Liability for injury to life, body, or health; or

• Any liability that cannot legally be excluded.

Product Information

We make reasonable efforts to present product descriptions, photographs, prices, dimensions, materials, colours, features, and availability accurately.

Actual product colours may vary depending on:

• Lighting conditions;

• Screen calibration;

• Device settings; and

• Display technology.

Minor variations may also occur between production batches.

These statements do not restrict customer rights where a product is defective, incorrectly supplied, materially different from its description, or otherwise does not conform to the purchase contract.

Prices and Availability

Product prices and availability may change before an order is submitted.

The total price payable by the customer, including applicable taxes and any additional charges, will be displayed during checkout before the order is placed.

A product shown on the website may become unavailable before an order is accepted.

If an ordered product cannot be supplied after payment has been collected, the relevant amount will be refunded in accordance with the Terms of Service and applicable law.

External Links

The website may contain links to websites or services operated by independent third parties.

We do not control independent third-party websites and are not responsible for their:

• Content;

• Availability;

• Security;

• Privacy practices;

• Contractual terms; or

• Products and services.

At the time an external link is added, we take reasonable steps to determine whether clearly identifiable unlawful content is present.

Continuous monitoring of external websites is not reasonable without a specific indication of a possible legal violation.

If we become aware that a linked website contains unlawful content, we will review the matter and remove the link where legally required and reasonably possible.

The legal notices, terms, and privacy policies of the relevant third-party provider apply when visiting an external website.

Copyright

Unless otherwise stated, the content published on jannjunea.shop is protected by applicable copyright and intellectual property laws.

Protected content may include:

• Text;

• Product descriptions;

• Photographs;

• Graphics;

• Logos;

• Videos;

• Icons;

• Website layouts;

• Designs; and

• Other original materials.

Website content may be viewed, saved, or printed for personal and non-commercial use where legally permitted.

Without the prior permission of the relevant rights holder, protected content must not be:

• Reproduced for commercial purposes;

• Republished;

• Distributed;

• Modified;

• Sold;

• Licensed;

• Publicly displayed; or

• Otherwise commercially exploited.

Uses expressly permitted by applicable law remain unaffected.

Third-Party Copyright

Content supplied by manufacturers, licensors, photographers, customers, or other third parties remains subject to the rights of its respective owner.

Where third-party content is used, we aim to respect the relevant copyright, trademark, and licensing requirements.

If you believe that content published on jannjunea.shop infringes your rights, contact:

Email: info@jannjunea.shop

Please identify the affected content and provide sufficient information to support the request. We will review substantiated notices and take appropriate action where required.

Trademarks

Names, logos, product names, brand identifiers, and trademarks displayed on jannjunea.shop may belong to jannjunea.shop or their respective third-party owners.

The display of a third-party trademark does not necessarily indicate ownership, sponsorship, partnership, authorisation, or endorsement.

All rights belonging to the respective trademark owners remain reserved.

Customer Reviews and Submitted Content

Where customers are permitted to submit reviews, photographs, comments, or other content, the person submitting the content remains responsible for ensuring that it is lawful and does not infringe the rights of others.

Submitted content must not contain:

• False or misleading statements;

• Defamatory content;

• Unlawful threats;

• Discriminatory material;

• Personal data published without lawful permission;

• Copyright-infringing content;

• Malware or harmful code; or

• Fraudulent reviews.

We may moderate or remove content where reasonably necessary to comply with applicable law, protect third-party rights, or prevent fraud and misuse.

Data Protection

Personal data collected through jannjunea.shop is processed in accordance with the Privacy Policy published on the website and applicable data protection law.

The Privacy Policy explains:

• Which personal data may be collected;

• Why personal data is processed;

• The applicable legal bases;

• Which service providers may receive data;

• How long information may be retained;

• How cookies and similar technologies may be used; and

• Which data protection rights are available.

Privacy enquiries and data protection requests may be submitted to:

Email: info@jannjunea.shop

Online Contracts

Purchases made through jannjunea.shop are governed by:

• The Terms of Service;

• The Return and Refund Policy;

• The Shipping Policy;

• The Privacy Policy;

• The relevant product information;

• The order summary; and

• Any individual agreement expressly made with the customer.

Customers should review the applicable policies and order information before placing an order.

Nothing in this Legal Notice excludes, restricts, or replaces mandatory rights granted to consumers under German or European Union law.

Prohibited Use

The website and its contact details must not be used for:

• Fraudulent or unlawful activity;

• Unauthorised access to accounts or systems;

• Distribution of malware or harmful code;

• Harassment or threatening communications;

• Misleading impersonation;

• Intellectual property infringement;

• Payment or refund fraud;

• Unauthorised automated data extraction; or

• Unsolicited commercial communications prohibited by law.

We may take reasonable technical or legal measures to prevent unlawful use and protect customers, service providers, systems, and website content.

Website Availability

We aim to maintain reliable access to jannjunea.shop but cannot guarantee that the website will always be uninterrupted or free from technical errors.

Website access may be temporarily restricted because of:

• Maintenance;

• Security updates;

• Technical repairs;

• Platform changes;

• Service-provider disruption;

• Legal requirements; or

• Circumstances outside our reasonable control.

Temporary website unavailability does not affect purchase contracts already concluded or mandatory customer rights.

Applicable Law

The operation of jannjunea.shop and this Legal Notice are governed by the laws of the Federal Republic of Germany, subject to applicable European Union law and mandatory consumer protection rules.

For consumers residing in another country, this choice of law does not deprive them of mandatory protections granted by the law of their habitual country of residence where those protections apply.

Contact Information

For customer service, website, privacy, intellectual property, complaint, or legal enquiries, contact:

jannjunea.shop
Email: info@jannjunea.shop